Search chats and contacts
Find any conversation, customer or message.
In Salescom: Search box at the top of the sidebar
Search
Use the search box at the top of the sidebar to find conversations, contacts and messages.
Contacts
Open Contacts to see every customer with their details and chat history.
- Online now shows customers on your website right now.
- Segments are saved filters.
- Tagged with groups contacts by label.
You can import contacts from a CSV and export them. See Import contacts.