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Guides for setting up Rachel, connecting your channels and selling from one inbox.
Quick start
Set up your workspace and get Rachel answering customers.
7 articlesInboxes and channels
Connect WhatsApp, Instagram, Facebook, TikTok, website chat, SMS and email.
13 articlesRachel and FAQs
How the AI sales assistant answers, negotiates and hands chats to your team.
12 articlesCatalog
Products, prices, photos and the rules Rachel sells by.
6 articlesConversations
Reply, assign, label and close chats with your team.
8 articlesTeam and assignment
Invite salespeople and decide who gets each new chat.
4 articlesReports and Dashboard
See leads, waiting chats, and how Rachel and your team are doing.
3 articlesSettings
Workspace, labels, automation and integrations.
9 articlesBilling
Your plan, payments and AI chats.
3 articlesCan't find what you're looking for?
Ask Rachel from the help button inside Salescom, or chat with our team.