Quick start
Set up your workspace and get Rachel answering customers.
- What Salescom doesOne inbox for every customer chat, with an AI sales assistant that answers first.
- Finish the Get started checklistFive steps that get Rachel ready to answer real customers.
- Tell Rachel about your businessWrite a short description of your shop so Rachel can introduce it properly.
- Add your first productsRachel can only quote prices and stock for products that are in your catalog.
- Answer the standard FAQsFive questions Rachel must always get exactly right. Answer them once and Rachel handles them.
- Try Rachel, then go liveChat with Rachel as a customer would, then connect a channel so Rachel answers real customers.
- Use Salescom on your phoneReply to customers from your phone's browser, and add Salescom to your home screen.
Can't find what you're looking for?
Ask Rachel from the help button inside Salescom, or chat with our team.