Add the website chat
Put a chat bubble on your website so visitors can message you.
In Salescom: Inboxes > Add inbox > Website
- Go to Inboxes in the sidebar and press Add inbox.
- Pick Website.
- Enter your website's name and address, and pick a colour and welcome message.
- Copy the script Salescom shows you and paste it into your site, just before the closing
</body>tag. Most website builders have a place for "custom code" or "footer scripts". - Add the team members who should see these chats.
Open your website in a new tab. The chat bubble appears in the corner. Send a test message and it shows up in Conversations.
You can change the colour, welcome text and other options later in the inbox's settings.
To change the look or ask visitors for their details first, see Customise the website chat.